Shipping Policy

All orders are processed within 2 to 5 business days (excluding weekends and holidays). Processing time may vary during peak periods, product drops, or holidays. If there’s a delay, you will be notified via email. We do not ship on weekends or public holidays. Custom or made-to-order pieces may take longer depending on production time.

We offer domestic and international shipping. Shipping costs and delivery estimates are calculated at checkout based on your location and selected shipping method.

• Canada: 3–9 business days

• United States: 5–12 business days

• International: 7–21 business days (may vary by country)

Once shipped, you’ll receive an email with a tracking number. We are not responsible for delays caused by carriers, customs, or incorrect shipping information provided at checkout.

If your package is lost, delayed, or damaged, please contact us within 7 days of the estimated delivery date. We will assist in contacting the shipping provider and help resolve the issue when possible, but we are not responsible for lost items once they are marked as delivered. For insured or high-value packages, we strongly recommend choosing a tracked and insured option.

For any questions, email us at:
📧 chromaticdelusionclothing@gmail.com